Employees who handle PHI will receive an email invitation for on-line Privacy and Security training through Elsevier. All modules apply to all team members. Note that Elsevier training is general in nature, and is oriented toward Covered Entities (facility's we work with) and not specific to Business Associates (re|solution's role). For the most part, all Elsevier training is applicable to our role. If you believe there is a conflict between Privacy and Security content in Elsevier and the content in this section below, notify your Manager for clarification.
Note the following exceptions as they apply to your work with re|solution:
Communicating with Patients: Since re|solution is a Business Associate, all re|solution team members, including those providing In-sourcing services – even if formerly employed by the facility – should refer any questions from patients regarding access to their PHI to a facility staff member who is authorized to provide that information.
IF YOU HANDLE PHI IN YOUR DAILY WORK, AND HAVE NOT RECEIVED THE REQUIRED MODULES FROM ELSEVIER PLEASE CONTACT, RESOLUTION IT MANAGER: CAMILLE.BRADBURY@ERESO.COM